Property management tips | Market guidance

Property management tips | Market guidance




Five essential property management steps for landlords

 
The UK rental market has shown incredible resilience over the course of lockdown, with the government’s announcement of its stamp duty holiday causing a surge in activity from buy-to-let investors.

Whether it’s your first time letting a property or you’re already an established landlord, we’ve outlined the five essentials steps you need to take to fulfil your obligations and provide quality housing for your tenants.
 
 

Inform your lender

If you haven't already been granted permission from your mortgage provider to let your property, you'll need to inform them as they may impose conditions or actions for you to complete.

It's also a good idea to update any existing insurance policies, as specific landlord cover will give you more security should anything go wrong during the tenancy, whilst protecting you when the property's left empty for longer periods of time.
 
 
 
Get your home tenant-ready

From simple tasks like cleaning your property to meeting industry requirements, it's crucial to get your property tenant-ready.

If you have selected a fully-managed package, your lettings agency should take care of items like your Energy Performance Certificate (EPC), gas and electrical safety certification, and inventory for you.

With legislation constantly changing, a fully-managed service ensures your compliance, with these items routinely reviewed and made accessible to your tenants.

This year has seen the introduction of substantial changes within lettings, including for minimum energy efficiency standards (MEES), mandatory electrical safety checks, and the extension of the Tenant Fees Act.
 
 

Attract suitable tenants

Void periods can be costly for landlords, with an investment of time and resources needed to find tenants that meet your short or long-term property plans and requirements.

A quick, successful let requires having a winning property marketing strategy that showcases your home's key characteristics and features – which is something we’ve honed over the years for our landlords.

Once you’ve started receiving interest from applicants, it’s important to conduct viewings and credit checks, where you’ll be able to ascertain if they're financially viable.
 
 

Safeguard your property

You stand to lose £3,000 by not having the right landlord insurance in place.

Accidental damage is one of the most expensive claims to compensate for, yet 57% of landlords don't even request it as part of their insurance package.

Here are our recommendations for the policy types that you should consider:

Landlords' insurance – first and foremost, you'll want to have a policy that cover items like buildings insurance and accidental damage.

Contents cover – this will depend on if your rental is furnished or unfurnished, with the possibility that your tenants will need prompting to organise a policy for their own possessions.

Landlords' liability – often an added extra for student or social housing, this gives you more security in the event of injury.

Rent Guarantee Insurance (RGI) – for loss of rental income during periods your property is empty or instances of rent arrears.

Home emergency cover – in emergency repair cases, this will help with costs and ensure there's a qualified tradesperson available 24/7.
 
 

Property management on a day-to-day basis

Due to COVID-19, one in nine have fallen behind on their household bills, including 1.2 million tenants on rent payments.*

The government's decision to extend the ban on evictions for another four weeks – as well as their introduction of six-month notice periods – will have significant consequences for the country's two million private landlords in the coming months.

Should your tenants face financial difficulty, we can act as the intermediary to identify a resolution and repayment scheme – where appropriate.

Contact us for more information.
 
 
 
*Source: Citizens Advice
 



Managing the rental bounce and your mandatory electrical checks

 
Since June this year, it has been made a legal requirement that an EICR report must be carried out before any new tenancies begin, with electrical installation inspections conducted at least every five years from that point.

With the surge in demand for rental properties set to increase even more than what we’ve experienced this summer, property certificate providers say landlords need to be prepared to deal with the influx in demand.

Following the reopening of the property market back in May, there has been a surge in demand from tenants. This growth in activity looks like it is going to continue to develop, as there have been sustained positive reports throughout June, July and August.

A recent survey from RICS found that tenant demand has recovered to +35% in July, bouncing back from -44% the previous quarter. Meanwhile other research found that the number of tenants registering with letting agencies reached a record high in June!

Almost three in ten letting agents saw landlords increasing the cost of rent in June as a result from the high demands.

With landlords processing a higher number of tenancies, this also means more administration work needing to be carried out with new and challenging compliance measures to meet.

The most recent change affecting new tenancies is the introduction of The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 on July 1st.

There are a range of other things for landlords to follow, including providing copies of EICR reports to their new tenants.

We would recommend having access to a large pool of electricians, as this is going to be crucial to meet the high demand. An efficient online management system would also help landlords keep organised and up-to-date with each tenant.

Mandatory electrical checks have been introduced for a reason and it is to ultimately to protect your tenants and your investments. Managing this process through trusted suppliers and using highly qualified electricians is in the interest of all stakeholders.

If you’d like to talk to us about your compliance, contact us today.
 
 
 



The eviction changes for tenants and landlords

 
In a move that was intended to “support renters over winter”, Housing Secretary – Robert Jenrick – announced key changes to regulations surrounding tenancy evictions.

From September 21st, it is now a requirement for landlords to provide information on a renter’s financial circumstances in relation to the coronavirus when making possession claims regarding rent arrears.

Alongside this, landlords will now need to provide a notice period of six months when seeking possession of their property. This will apply up to March 2021.

With courts prioritising hearings based on the severity of each individual case, coming to an agreed solution with your tenants would be the preferred approach to take, where rent payments are not being met.

Of course, exceptions have been outlined for the following instances:

• Anti-social behaviour – four weeks’ notice
• Domestic violence – two weeks’ notice
• Rent arrears totalling six months – four weeks’ notice
 
 

Could there be a better solution?

Given that the vast majority of private landlords (94%) are renting just one or two properties, this could have significant consequences on income revenue for these individuals.

In a recent letter to the Prime Minister, the National Residential Landlords Association have called for reconsiderations to be made to protect the private rented sector and enable landlords to keep offering accommodation to UK renters.

They wrote that: “failure to provide any direct financial support for the sector during the pandemic means that many landlords will be forced to seek money claims against renters building arrears. This would leave tenants' credit scores in tatters.”

The NRLA put forward the argument that the only way to untangle the conflict with COVID-19 related rent arrears is to offer interest-free, government-guaranteed hardship loans to tenants.

As this has already been introduced in Wales, the NRLA argue that it would be the best solution to “sustain tenancies and remove any risk of eviction as furlough is removed”.

We're doing our utmost to protect and support our landlords and tenants at this time, contact us for more information on how we can help you.
 

 
 
 



Are you asking these key questions when you buy or sell?

 
A recent study has revealed the 'most dreaded' and unusual questions buyers have asked about a property before putting in an offer.

With a small minority asking whether the pets come included in the sale, it’s fair to say that not all of the responses are winners.

However, the report by Hillarys has shed light on just how many Brits lack proper preparation during the home buying process.

Up to two-thirds will not plan their questions ahead of a house viewing, meaning they are not getting the full value out of the experience, as well as potentially wasting an opportunity to find out all of the property’s pros and cons earlier on.
 
The most dreaded questions from buyers:
 
Has it dropped in value?  54%
What local plans could affect us?  42%
What’s the lowest price we could get it for?  33%
Is the seller in a chain? 21%
 
 
To help you make the most of your viewings the next time you decide to buy or sell, we thought we'd share practical suggestions for you to consider.
 
 

What are some of the more serious questions you should be asking?

Whether you're instructing an agent or viewing a property, how prepared you are will determine how quickly you're able to move.

Are you asking these key questions:

1. Exactly what is included in the sale? Whilst it's safe to assume most sellers will want to keep their pets, it's important to outline what content might be included, such as fixtures, fittings and garden furniture.

2. How long has it been on the market and how many offers have they received so far?

3. When are the sellers looking to move out? Knowing whether they've already found another home or they're still in the midst of looking will help you to determine how long the process may take and how much room for uncertainty there is.

4. Have there been recent renovations or any difficulties with boilers, drains and guttering?

5. How did the agent decide on an asking price? Good agents will be able to provide justifications for the value of a property, so you'll know whether it's listed at the right amount or if it's overpriced.
 
 

What to ask when selling:

1. How will you market my property? Are they regularly contacting a database of suitable applicants to give you greater market exposure, or does their strategy start and end with a basic Rightmove listing?

2. What are your success metrics and how do they compare to other agents? In other words, what's their experience selling a home like yours at a price like yours?

3. How much will you charge? Choosing the agent who offers the lowest fees won't guarantee you reach asking price and you may lose time and money on the market, be savvy when you instruct representation for your property investments.

4. What are the contract terms? Before beginning any contractual relationship, know exactly what it is you should expect from them.

If you're thinking of selling and want to find out the value of your home, contact us.
 
 
 
 



A tenant’s guide to moving into your first home away from home

Moving out of your family home for the first time is a big step. It can be exciting, emotional and daunting when taking on the new responsibilities involved with moving into your first home. We’ve put together a helpful guide to help you prepare for your move into your first rental accommodation.


Click here to read A tenant’s guide to moving into your first home away from home.



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From spa-sanctuaries to sleek and simple designs, if you are looking for a little bit of inspiration for your bathroom renovation, take a look at our top bathrooms in the UK.

Click here to read Beautiful bathrooms to inspire your next renovation.



How you can apply for the Green Homes Grant Scheme

With the Green Homes Grant Scheme, homeowners and landlords can apply for a grant towards funding energy-efficient home improvements from the end of September 2020. We reveal more about the scheme and how to apply for up to £5,000 or £10,000 in vouchers.

Click here to read How you can apply for the Green Homes Grant Scheme.